The quickest route to Healthy®

Improve access to care with on-demand and planned rides.

Non-Emergency Medical Transportation Solutions.

Lifetrans partners with payers to offer tailored, value based transportation options to members with various mobility needs. By combining our state of the art vehicle and driver NEMT software with our dedicated call center team, we provide members a superior transportation experience.

Doctors thumbs up.png — Patient satisfaction is important to you

Lifetrans helps improve the overall healthcare experience for payers, providers and plan members with our solutions for Non-Emergency Medical Transportation (NEMT). Our solutions are designed to positively increase the member experience and health outcomes which raise **HEDIS** and **STAR** ratings.

Seniors Looking Left 2.png — Patient satisfaction is important to us

Patients associate transportation partners as an extension of the Hospital or Health Plan they are insured with. That experience is then used while rating the hospital or health plan – this makes the transportation partner hospitals and health plans choose crucially important. As the leader in NEMT and by having some of the best On-Time Performance and **Safety** ratings in the industry, Lifetrans is the right choice for you and your members.

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The Most Appropriate Level of Care

Each member is unique and requires their specific needs to be met. With comprehensive member interviews, primary care questionnaires and ongoing needs analysis we ensure the members needs are always met.

Curb to Curb

For those who do not require assistance getting in and out of their home and appointment without assistance.
Door to Door

This service is for passengers who need assistance from the door of their home to the door of their destination.
Hand to Hand

Members who need additional care are received from their care taker and then handed off to a care giver.
Wheelchair

Our vehicles have wheelchair lifts for members who cannot transfer from a wheelchair to a seat.

Stretcher

This service is for passengers who are bed bound and must travel in a stretcher.
Ambulatory

Includes ride-sharing and sedans for individuals who need no assistance walking or standing.
Communications Center

Our technology features many innovations not seen in the NEMT industry designed to improve the member experience.
Live Trip Tracking

Our cutting edge mobile applications help solve the challenges surrounding medical transportation.

Improve Outcomes by Improving Member Access to Care

Access to Transportation is a critical Social Determinants of Health (SDOH) component that must be factored into benefit design and care delivery. A lack of transportation results in increased ER visits, worsening outcomes, and frustrated providers and members. Health plans can make a real difference if they find innovative ways to ensure that their members have a reliable way to get to the care they need. Lifetrans NEMT solution does just that.

Schedule a Call

Lifetrans Simplifies NEMT

1. Book

Our scheduling tools enable providers, clinics, and other caretakers to book trips in seconds.

2. Coordinate

Our platform assigns the right vehicle and driver based on trip modality (Ambulatory, Wheelchair & Stretcher).

3. Ride

Our knowledgeable & friendly Customer Care Reps and exceptionally well trained field operators monitor trip status to make sure your members have a pleasant experience.

4. Review

We provide trip reports outlining trends to provide insights that help correlate the increased access over time to improved performance.

"Each day we encourage our staff to live up to our guiding principal of the Patient First Experience. We believe in excellence in service and safety. From on time pickups, to expert trip routing, to service with a smile, we pride ourselves on our effectiveness, efficiencies and patient care."

Avo Avetisyan, CEO & Founder

Lifetrans